Riten Industries: Solving the Debilitating Downtime Dilemma 

Riten Industries “Specials” Program Streamlines Custom Workholding Machine Assembly Repair/Refurbish Solutions.

CNC machining centers continually run at full capacity to produce high-quality parts that adhere to demanding specifications. Expensive dedicated machines’ workholding devices experience wear over time due to the forces of machining. Direct debilitating variables include performing in hostile environments, working with complex part geometries, or using demanding exotic material types (inconel, titanium, etc.)−all of which can promote the wear on a machine.

These demands on today’s unique production operations can often be solved by simple custom-engineered workholding solutions. As specialization has increased, more forward-thinking end-users are demanding one of-a-kind, affordable workholding solutions with added process efficiency beyond typical live and dead centers.

Riten Industries, Inc. (Riten: Washington C.H., OH / USA / ISO 9001:2015), was established in 1969 and is the largest domestic manufacturer of live centers, dead centers, and face drivers in the workholding industry. This depth of experience and knowledge has lead them to develop unique workholding solutions such as the Riten “Specials” program. The goal is to assist machinists seeking higher efficiencies for uncommon applications. These “Specials” minimize machine downtime and streamline productivity. Notably, the demand and explosive growth of customized specials has grown to represent approximately 40% of Riten’s business.


Based in a 35,000 sq. ft. facility in Central Ohio, Riten’s engineering team has three dedicated machines that they run assemblies through for their specials program. Notably, the refurbished specials range in the thousands of dollars vs. hundreds of thousands of dollars to replace whole machines.

The goal of the program is to minimize machine downtime and the program’s process is simple. When a customer runs a machine until it fails, they can send in their damaged assembly for an engineering analysis to determine if Riten can refurbish/repair to “like new” condition−or build a complete new unit. Riten also encourages customers using the specials program to keep a complete spare assembly readily available in stock. The goal is to have one on hand at all times to avoid machine downtime during the rebuild process.

According to Riten’s V.P. of Manufacturing, Mitchell Kirby, “Generally, there are more replacements than refurbishments (or repairs) because most end-users often run the machine until it fails. Riten encourages customers to be ahead-of-the-curve on complete failure by scheduling machine maintenance during their down season.” Kirby also noted, “It’s like repairing an engine, so there is a longer lead time to replace new tools from scratch.”

After their engineering analysis, Riten provides a size and cost of assembly job profile−which varies on a caseby-case basis. If it’s not too damaged from the wear, the bearing assembly turnaround time is shorter. Typical turnaround time is 2-3 weeks for refurbished, and 10-12 weeks for a complete rebuild project. Riten’s National Sales Manager, Kent Hizer, emphasized, “Without the Riten specials solution, and with today’s supply chain issues, it could conceivably take up to four-to-six months to deliver a complete workholding solution.”

RitenRiten Specials program initiatives may include:

  • Rebuild or replace spindle
  • Rebuild or replace quill assemblies
  • Refurbish bearing assembly and replace the heavy-duty bearings
  • Repair Tailstock and Headstock for both lathes and grinders
  • Refurbish or replace all worn parts (including the in-house fabrication of obsolete or unavailable components)

Additionally, a staff of approximately 7-9 engineers are continually devoted to the specials program for all makes of centers for industry-specific applications in the aerospace, automotive, defense, and medical markets, etc.


Founded in 1923, Union Electric Steel Corporation (UES: Carnegie, Pennsylvania), is a leading global producer of forged and cast rolls for the worldwide steel and metal industries, as well as ingot and open die forged products for the oil and gas, aluminum, and plastic extrusion industries. UES has been implementing Riten’s customized “Specials” program for over two decades on their existing equipment where the parts don’t exist or they need to retrofit, rebuild, redesign headstock or tailstock assemblies.

UES utilizes a wide-range of machines with different shapes and size types, both domestic and overseas brands, in their manufacturing of forged and cast rolls for metals and steel industry applications. They make products that range from 8K lbs-to-50 tons so it is imperative to keep the machine operations running. If a tailstock is not exactly right to meet their applications’ load bearing requirements−product quality issues inevitably arise.

UES typically runs their machines for two-to-three years before they need to use Riten’s specials program. Additionally, to avoid costly downtime during this process, they keep a complete spare bearing assembly available at all times. They rarely replace the spindle as their production is not as hard on it. Depending on the application, they try to get five-to-ten years of use (or longer) from the machines.

According to Tom Moore, UES Director of Maintenance, “Typically, the age of the equipment will show the need for specials. With age, you start to see the problem−particularly if they haven’t been maintained well over time. Also, as you use a tailstock over time, repeatedly running the quill in-and-out, it takes on wear so the need to retrofit or upgrade is apparent. Implementing Riten’s specials program is done uniquely on a case-to case basis per the machine’s wear indicators.”

Recently, UES had Riten retrofit a couple of their key machines. They were able to pull off the old tailstock and quill assembly and mounted the spare−which is vital to minimizing downtime. As a result, their downtime was days instead of months. This is of the utmost importance as these are primary production machines−if they don’t run, they don’t ship products. The worn unit was then sent to Riten where they retrofitted the tailstock quill.

Riten’s Hizer expanded on the process noting, “We rebuilt one of the quills to a “like new standard” so that the machines were identical internally. Also, we replaced the guts of the lathe and the worn-out bearing assembly of the machine. In total we did two assemblies and a spare. Their spindle material is specific to their machines demanding application requirements−so we set them to those standards.”

According to Moore, “The need for implementing Riten’s specials program is uniquely case-to-case, as size and cost of the assembly varies. A tailstock specials package might range in the 20-80K plus range. Obviously, this is significantly less than the major investment required for new capital equipment. The program is a good backbone for minimizing downtime, as Riten has the replacement spares on hand so we can keep running. If I sense that wear is breaking it down, I can immediately call them to engineer a solution for us. I then send them the tailstock quill assembly to determine if it’s a complete rebuild design or if we can repair/refurbish what we provided. If it’s not too damaged from wear, the bearing assembly turnaround time is also much shorter.”


To minimize downtime and increase the bottom line, It is imperative for today’s demanding machining center applications to implement dedicated custom-engineered workholding solutions like Riten’s specials program. This program continues to grow, as it consistently provides end-users the ability to create proactive machining solutions to meet any production need.

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