Key strategic decisions further strengthen customer service and support in Western regions
In a key strategic business move, Mazak Corporation has added a new Canadian distributor effective August 1, 2015. Also, Mazak advises that all sales transaction responsibilities in British Columbia will be assumed on a direct basis. These decisions will allow Mazak to work more closely with customers in all provinces of Western Canada and provide extensive service and support geared specifically toward the manufacturing industries of those regions.
The new Mazak distributor is Moretti Machine Tools Inc. based in Edmonton whose areas of responsibility will include the Manitoba, Saskatchewan and Alberta territories. Company President Alex Moretti has 25 years of distinguished service to the manufacturing industry in Western Canada, including 17 years in machine and tooling sales. A considerable amount of that time was a very successful career selling Mazak equipment with an emphasis on customer relationships and service.
The Moretti Machine Tool facility will serve as a technical centre and complement Mazak’s strong commitment to its Canadian Technology Centre at the Canadian headquarters in Cambridge, Ontario. Moretti’s Technical Centre will provide training, conduct machine demonstrations and host special technology and education events. A Mazak service and applications group located in Alberta will provide service and support for Moretti Machine Tool customers in Western Canada.
Ray Buxton, General Manager of Mazak Canada, said that he and his team are excited to have Moretti Machine Tool on board and to begin working directly with those Mazak customers in British Columbia. He also noted that, going forward; those British Columbia customers should now contact Mazak’s facility in Cambridge for all their machine, service and support needs.
About Mazak Corporation:
Mazak Corporation is a leader in the design and manufacture of productive machine tool solutions. Committed to being a partner to customers with innovative technology, its world-class facility in Florence, Kentucky, produces over 100 models of turning centers, Multi-Tasking machines and vertical machining centers, including 5- axis models. Continuously investing in manufacturing technology allows the Kentucky iSMART Factory to be the most advanced and efficient in the industry, providing high-quality and reliable products through its “Production-On-Demand” practice. Mazak maintains eight Technology Centers across North America to provide local hands-on applications, service and sales support to customers.
For more information, please visit:
www.mazakusa.com
