With Help Lightning, we have completely reimagined how businesses, customers and employees are able to give and receive help using merged reality.
We’ve made an experience that is easy, fast, intuitive and expansive.
We’ve eliminated the frustrations and inadequacies of phone or simple video chat, as well as dramatically reduced the need to drive or fly to interact in person. Whether you need to quickly solve problems for customers, assist newly on-boarded personnel, eliminate wasteful trips or differentiate the way your products are sold, implemented and serviced.
With over 50,000 users in 88 countries, our patented technologies and processes makes us the global leader in merged reality and remote expertise.
Mobile Solution Advantage
Using any iOS or Android device, you can start helping and sharing ideas instantly. Nothing special is needed to start a merged reality session where the live video streams and telestration are combined and smartly intertwined to change the way a person can give or receive help.
The uses of merged reality are endless; from live knowledge exchange to never before imagined consumer experiences. Giving better, faster help and care for customers and colleagues is universal. Using ordinary smart phones, tablets, or a web browser, you can add non-verbal, visual cues and critical human gestures to video calls for superior communication, collaboration and cognition.