Since Cosen Saws beginning in 1976, Cosen has grown and evolved to meet customer’s needs. The commitment to the needs of customers has never changed. In an effort to be proactive, the Cosen Saws parts department is constantly reviewing the parts inventory and processes to ensure that the best customer experience can be offered as well as maintaining a sufficient inventory of parts for repair. No matter how large or small the parts order is, Cosen promises to give the attention and service each and every customer deserves.
Cosen Saws parts department spans over 3,500 square feet. This includes a comprehensive inventory of replacement band saw parts that are always ready to ship as soon as you need them. With the importance of uptime and proper maintenance of band saw machines, Cosen does their best to keep inventory up to date for all machines including common and uncommon parts in order to make sure the parts you need for your machine are always available. This ensures the best customer experience and makes sure saws are always up and running.
Cosen Saws parts department is always available to assist you during working hours, Monday through Friday from 8:00 AM to 5:00 PM EST. They can help to figure out which parts you may need, place orders for those parts, and check on any current orders. Also if you are unsure of which parts you need, the Cosen team will work to help identify the correct match. From there, that part can be reordered or quoted and put on record in case it is ever needed again.
Cosen Saws stands behind their products and for that reason also assure quality customer service and support for as long as you have your machine. Do not hesitate to contact the parts department for any questions or concerns you may have at parts@cosensaws.com or call 704-943-1030 and ask for parts.
Visit www.cosensaws.com for further information.
About the Company
Since its establishment in 1976, Cosen Saws has grown into one of the world’s largest professional band saw manufacturers. Today’s Cosen manufactures over 100 models including manual, semi-automatic, fully automatic, and NC band saws that are capable of cutting anywhere from 200mm (8″) to 2000mm (78″) in capacity. Cosen aims to go above and beyond in terms of customer service before, after, and during your purchase and we are always here to support you. With a record of more than 82,000 band saws sold within five continents, Cosen Saws markets expand internationally to over 80 countries through authorized distributors for the metal cutting industry with help from our offices in Taiwan and Europe.
